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"unless i am not using this item correctly aand both me and my wife have tried it is a complete waste of money does nothing ur hands and water cant do very poor"

"however elbow grease is needed alongside the steam cleaner"

"waste of money only used once didn't clean like i expected it too useful for sterilising areas i suppose"

"i have arthritis in my wrists and hands and find it very heavy and not easy to manipulate"

"poor quality"

"terrible product an i've also cancelled my which subscription!"

"only downside is it runs out of steam fairly quickly needing a top up"

"very disappointing performance"

"the attachments are very poor quality i've used one once while trying to lightly clean the grout in my floor tiles the hairs are all now splayed and not fit for purpose after around two mins of use!"

"an utter waste of money"

"was a total waste of money luckily i was still in the right to return it was a present and i done such a bad impression"

"brush just collapses"

"this is heavy and quite annoying to use"

"really disappointed"

"very disappointed"

"one drawback with this is when the tank empties it takes forever to cool down enough to put more water in"

"cleans with a sweep even the hardest stains but if found that after the second day the light stopped coming on although it still heated which is hack ya big deal"

"returned straight away horrible thing!"

"to add to the problem hermes managed to lose the return parcel possibly the worst carrier in the world"

"literally the worst product i've ever bought on amazon"

"it just didn't do anything apart from blowing hot steam on mold limescale stains on windows tyre marks on ceramic plastic marks in the bath armpit stains on t shirt and many more"

"i started using one of the brushes to clean the grout but after two attempts the steam had completely disintigrated the nylon brushes making the brush totally unusable!"

"poor run time "

"i bought this after searching endless reviews for a handheld steam cleaner although i haven't used it extensively just really need an extra pair of hands and more hours in the day i have started to use it in the kitchen and on my window frames and the results were impressive"

"unsatisfactory product!"

"i found it very difficult to put this steamer together it was very hard for my hands and i had to use quite a lot of force"

"it's ready to use in under a minute and small enough to store in the under sink cupboard"

"i was cleaning it with a limescale remover for kettles every other use"

"the number of times i have not been able to use it as i just cannot get the lid to screw down properly puts me off using it"

"it did break down the grease into tiny rolled flakes but it wasn't going anywhere with just a wipe"

"a very flimsy bayonet fitting is used with the result that the window cleaner just falls off"

"looks and feels more expensive than it is as well"

"lots of different attachments for different jobs but i am afraid it is just not powerful enough to remove mildew from tiles grouting even using the special tool"

"for the 10 minutes i was able to use it it produced very poor result did not remove mould at all from washing machine detergent drawer which was the reason i bought it for"

"although the steam may sanitise the surface it did not remove any burnt on oil or grease from the cooker surface and anything that it did remove was probably due to the scrubbing action from the attachment rather than the stream"

"really bad didn't clean anything no oil removed no dirt removed no toilet cleaned so i was not really bothered with it return it and used my usual cleaning product"

"i dried them off but they were left very streaky"

"maybe my expectations were too high after the advertising you see for these machines?"

"this machine only melts and grease on the tiles you still need to wipe it away with paper towel or cloth"

"in my opinion this is essential for who has little babies exploring: touching and tasting kills bacteria without using hazardous chemicals!"

"i've read many negative comments about this but i've found it's shifted baked on stains limescale and lots of other difficult dirt"

"i read somewhere that you can't buy replacement attachments"

"without using any of the tools it blasted gunge from unreachable places around taps and shifted a buildup of debris from the shower shelves"

"to add to the problem hermes managed to lose the return parcel possibly the worst carrier in the world"

"using the steamer on the grout had very little impact to the grime i found it was much quicker to use a decent grout cleaner and a scrubbing brush instead and as for the hob it just steamed up the kitchen with little cleaning effect as before i recommend using a decent cleaning agent and some elbow grease some time the doing it the old fashion way works best"

"the steam with the attachment on it was producing a very limited steam power in terms of steam volume not its temperature and it was not cleaning anything"

"overall it may be good for sanitising and removing loose dirt and grease but do not expect expect it to do much on the tougher cleaning jobs"

"trouble shooting descaling hasnt helped"

"the pressure dips after a long blast requiring a brief wait but that wasn't a problem for me i took the opportunity to rest my arm for the few seconds & to assess progress"

"the surfaces looked better but they still needed to go through the dishwasher so no advantage there"

"it's always easier to shift a problem on"

"bottom of two frying pans again they came out of it as bad as before"

"cleaning of the kitchen extractor hood was a breeze also use it to basically melt and soften the accumulated grease before wiping down perfect as i needed to replace the halogen light fitting and needed to clean all the nooks and crannies before i started"

"trouble shooting descaling hasnt helped"

"this is the most useless thing i have ever bought"

"for some dubious reason which recommend this junk for windows sponsored?"

"really bad didn't clean anything no oil removed no dirt removed no toilet cleaned so i was not really bothered with it return it and used my usual cleaning product"

"disappointed that the unit is not very powerful and struggles to remove any in ground dirt"

"i never leave reviews however as this is such an appalling product recommend by the which guide god knows why they do!"

"heavy cumbersome leaky it spat steam and was empty in under a couple of minutes"

"the only negative is it's water capacity but then it would be too heavy to hold if it was more"

"in my opinion this is essential for who has little babies exploring: touching and tasting kills bacteria without using hazardous chemicals!"

"from the beginning it would leak a little and spit water from the seal as it was heating but today it just stopped heating altogether"

"not used it on my cooker yet but hoping it will redeem itself in the kitchen after it failed dismally in the bathroom!"

"now after less than 6 months of in frequent use the fibre washer on the lid which prevents pressure from escaping has started to perish"

"i bought this after searching endless reviews for a handheld steam cleaner although i haven't used it extensively just really need an extra pair of hands and more hours in the day i have started to use it in the kitchen and on my window frames and the results were impressive"

"broke down for no reason but thankfully amazon are great and replaced it"

"i wouldn't mind if i was particularly dirty and everything was full of grease mould!"

"also there's only one microfiber rug if you clean windows with it it will get disgustingly dirty after one usage"

"removing stubborn black mould marks on sealant will need a few more goes to get rid completely as it will tend to melt the thinner bits of sealant so be careful!"

"there is no option available"

"though this steam cleaner did help to remove some of the day to day house dirt i was rather disappointed with the end result"

"this is a great little gadget and cleaned the outside of our white upvc conservatory brilliantly it's been up for nearly 20 years and was looking a bit tired but this brought it up a treat looks like new"

"unless i am not using this item correctly aand both me and my wife have tried it is a complete waste of money does nothing ur hands and water cant do very poor"

"it's not bad quite heavy which is sometimes awkward"

"the place you hold an attachment feels quite loose like it could come off at anytime the brush scrub attachment became deformed bristles after using it less than 10mins covering the area where steam comes out runs out of water relatively quickly= have to switch off take lid off =quite hard like a kid trying to open a medicine bottle have to wait couple of mins "

"i had a go at removing splashes from the inside of the glass door of the oven and though there was a difference it was not completely clean"

"this may be the case for most cheap hand held cleaners as the pressure is just not enough to shift burnt on grease"

"i wouldn't mind if i was particularly dirty and everything was full of grease mould!"

"does not destroy urine smells as i was hoping and not as easy cleaning oven as i thought"

"instructions are scant"

"do not waste your money"

"attachment hose tangles so you’re forever untwisting it"

"should really have returned same"

"condensed steam or water in its liquid phase"

"i'm not too impressed with the amount of water it produces for windows but i used my hand held rubber swidgy and got a great result"

"somewhat disappointed in this"

"it removed a small stain in a carpet was nowhere as effective as using a cleaning agent with water on the garage doors and made some impact on the panels but took a long time to do so and then the panels had to be washed down anyway"

"but then again it wouldn't be hand held if it contained too much water"

"it did not appear to have enough power to remove surface grease never mind carbon deposits on the gas cooker burners or oven necessitating the resorting to previous hand cleaning methods"

"the place you hold an attachment feels quite loose like it could come off at anytime the brush scrub attachment became deformed bristles after using it less than 10mins covering the area where steam comes out runs out of water relatively quickly= have to switch off take lid off =quite hard like a kid trying to open a medicine bottle have to wait couple of mins "

"it ok but not what i thought it would be sorry"

"in my opinion this is essential for who has little babies exploring: touching and tasting kills bacteria without using hazardous chemicals!"

"so i would not recommend this at all and sending it back for a refund"

"you get a measuring jug with it but there is no way of telling how much water is inside and it warns you about putting in the right amount so only option is to empty any remaining every time you fill it up or just put in until full which i presume is bad for it "

"is a little heavy"

"takes too long to cool down when cap allows release 15 minutes later you begin to lose the will to live"

"i hope that i'll have more success removing light makeup stains on my daughter's bedroom carpet"

"useful but not very effective as the size and pressure of steam is not very high"

"particularly good for nooks and crannies in the shower cubicles and other awkward places"

"however in my opinion it is an ill conceived concept"

"however i was unable to top up as the cap on the water tank got completely stuck"

"the hoover steamer does generate a lot of steam to clean grim and muck"

"difficult to open and close we found it heavy when using it otherwise it was great"

"having read reviews more good than bad decided to purchase"

"also you will need to keep buying replacement brushes as they wear out quickly but to be fair i am sure this will apply to other brands also"

"may have just been unlucky"

"i have only used it once on tiles in a bathroom and only used the one "head" which "wore down" really quickly and i thought at the time "oh dear i need to buy replacement heads already""

"i found that the steamer of limited use in the bathroom though didn't really manage to remove stains in the grouting may need to reattempt after applying some commercial bathroom cleaning products"

"it does have a pathetic little mop head for some applications"

"attachment hose tangles so you’re forever untwisting it"

"i have tried it on several surfaces including carpet stains dirty garage doors and solar panels covered in bird s***"

"it removed a small stain in a carpet was nowhere as effective as using a cleaning agent with water on the garage doors and made some impact on the panels but took a long time to do so and then the panels had to be washed down anyway"

"this makes the steamer utterly useless to me"

"however the length of or lack of the lead lets this down"

"coupled with the fact that it's only a few inches wide cleaning windows with it is just a joke"

"tank too small"

"i was not able to use any attachments since it was not doing its job the steam was too gently to remove any grime i was using it mainly to clean up my window seals from all the grime"

"returned straight away horrible thing!"

"for the 10 minutes i was able to use it it produced very poor result did not remove mould at all from washing machine detergent drawer which was the reason i bought it for"

"you get several tools to make it very versatile and the fact that you use plain water means there's no lingering chemical smells after use"

"but i have such trouble with the lid both screwing it on and taking it off you have to press hard all the time"

"i expected to be able to wipe away the grease after blasting it with steam"

"steamer looks like high quality product but it is quite heavy in a hand"

"i've read many negative comments about this but i've found it's shifted baked on stains limescale and lots of other difficult dirt"

"the tank is empty within 5 minutes & it is impossible to refill the water tank until the steamer has cooled down again which takes ages!"

"additionally i called hoover to register the cleaner not possible online "

"not happy with it the noise hurt my ears and they were still ringing 20 minutes after!"

"if this is a common fault then the product is dangerous"

"i then tried steaming the outside"

"it just didn't do anything apart from blowing hot steam on mold limescale stains on windows tyre marks on ceramic plastic marks in the bath armpit stains on t shirt and many more"

"result again ziltch"

"steam is quite loud low steam after 20 30 seconds use red light then have to wait around 30 seconds for the light to go green the place you hold gets quite hot including the pipe from the nozzle"

"instructionsa bit vague but easy to figure out"

"worse is steam is lukewarm!"

"the design is basically cheap chinese rubbish"

"just hold the ergonomic red button down above the handle and out comes the steam in a nice powerful flow"

"it did not appear to have enough power to remove surface grease never mind carbon deposits on the gas cooker burners or oven necessitating the resorting to previous hand cleaning methods"

"pretty disappointing"

"i'm afraid that i probably wouldn't recommend it"

"i have returned the product and would say that if you have problems with your hands eg rheumatism arthritis you may find assembly too hard"

"so much easier than my old one which was big and bulky"

"it did not even remove fresh t stains from the sink"

"it just didn't do anything apart from blowing hot steam on mold limescale stains on windows tyre marks on ceramic plastic marks in the bath armpit stains on t shirt and many more"

"it did not appear to have enough power to remove surface grease never mind carbon deposits on the gas cooker burners or oven necessitating the resorting to previous hand cleaning methods"

"this machine only melts and grease on the tiles you still need to wipe it away with paper towel or cloth"

"i need to get myself a small dry room"

"cleaned bits of wood with ingrained dark stains on wooden floor and steps"

"this is awful i have a karcher but wanted a small hand steamer what a mistake"

"on the plus side the water tank lasts longer than i expected it was very easy to use and not too heavy to lug around"

"this is a great little gadget and cleaned the outside of our white upvc conservatory brilliantly it's been up for nearly 20 years and was looking a bit tired but this brought it up a treat looks like new"

"on the plus side the water tank lasts longer than i expected it was very easy to use and not too heavy to lug around"

"difficult to open and close we found it heavy when using it otherwise it was great"

"waste of money would not buy again"

"i would not buy another"

"i bought this mainly to clean my tile grouting and unfortunately it didn't make much difference"

"i disliked the fact that you have to keep filling it up however accept that is the downside of a hand held machine otherwise it would be too heavy"

"very disappointed it's nothing like i was expecting tried it on the cooker and the grouting in the bathroom it didn't touch it gonna bin it"

"hose obviously gets hot so be careful"

"what a disappointment"

"one drawback with this is when the tank empties it takes forever to cool down enough to put more water in"

"however it does take a very long time to do a small area maybe i am too picky and probably was expecting miracles !"

"i expected to be able to wipe away the grease after blasting it with steam"

"cleaning power is poor and you run out of steam very quickly"

"not over impressed"

"tank capacity inadequate as seem to spend on filling the tank not working with it "

"now after 3 years i think limescale completely stuck in the nozzle and the steam does not go through it"

"made light work of a hob that has not been looked after"

"we always used de ionised water not tapwater"

"really handy round the house cleans in the corners where you can't reach"

"anyway: no durability no pressure "

"i found it useless"

"but i found it didn’t work as needed"

"very good but the steam doesn't last very long"

"cleans with a sweep even the hardest stains but if found that after the second day the light stopped coming on although it still heated which is hack ya big deal"

"i had two areas i wanted to clean up one being the grout in the shower was becoming discoloured the other was my stainless steel hob in the kitchen setting up the steamer is quite straight forward however if you wish to hold the steamer with one hand and scrub with the other you will find the angle of the steam nozzle difficult to direct and if you use the flexy hose you will need two hands and whilst your messing around with that it will run out of steam"

"it good stemer but i seen theme in shop for £10 like lidal but not hover"

"to add to the problem hermes managed to lose the return parcel possibly the worst carrier in the world"

"used the plastic round brush on tiles for 5 minutes and it now looks like an old toothbrush"

"it just didn't do anything apart from blowing hot steam on mold limescale stains on windows tyre marks on ceramic plastic marks in the bath armpit stains on t shirt and many more"

"i find the product cumbersome to handle and the instructions could be better"

"cleaning is so much easier & is not so much of a chore anymore i look for things to clean & my home is now like new"

"tried for example to clean oven rungs and grill tray but found it to be useless at removing burn on stains even though changed to different attachments and had to end up using alternative cleaning"

"other than windows it can’t clean much"

"the attachments are very poor quality i've used one once while trying to lightly clean the grout in my floor tiles the hairs are all now splayed and not fit for purpose after around two mins of use!"

"using the steamer on the grout had very little impact to the grime i found it was much quicker to use a decent grout cleaner and a scrubbing brush instead and as for the hob it just steamed up the kitchen with little cleaning effect as before i recommend using a decent cleaning agent and some elbow grease some time the doing it the old fashion way works best"

"the scourer brush clogged up very quickly and was difficult to clean"

"this may be the case for most cheap hand held cleaners as the pressure is just not enough to shift burnt on grease"

"however the problem i found was that you can not use it for long periods of time due to the water running out and have to wait at least 20 minutes for it to cool down and to be able to open the lid"

"you need an extension cord for places like the shower"

"i never leave reviews however as this is such an appalling product recommend by the which guide god knows why they do!"

"in my first order the squeegee part wouldn't click in right but i contacted amazon and they where really helpful and sent out a new one i only wanted a new accessorie part but the company itself couldn't do it but amazon resolved it"

"i can have no idea as to how effective this might be but it makes me feel better"

"the second it turns red water starts dribbling out and creates a mess"

"the tank is empty within 5 minutes & it is impossible to refill the water tank until the steamer has cooled down again which takes ages!"

"tried it but was not happy will try it again perhaps i'm doing something wrong"

"this was not tackled until the next day and you can hardly see a mark"

"for some dubious reason which recommend this junk for windows sponsored?"

"the only thing i'd say is due to the small water container the steam quickly runs out and for safety reasons cannot be re filled until fully cooled"

"full marks there"

"only used once and left in the box waste of money"

"useless for discoloured mouldy grout in bathroom"

"the hoover website states 'the steam express handy easily tackles stubborn spots around the home from oven grills tile grout to bathroom taps and showerheads with complete ease"

"the only negative is it's water capacity but then it would be too heavy to hold if it was more"

"it just didn't do anything apart from blowing hot steam on mold limescale stains on windows tyre marks on ceramic plastic marks in the bath armpit stains on t shirt and many more"

"then there came a day about a month after i'd taken delivery when it just stopped"

"we consider this steam cleaner a little miracle when used to clean a cooker which had not been cleaned say no more!"

"it's okay but the water chamber is very small so it requires constant filling up"

"to cool down before you can refill it which makes it very frustrating for larger jobs"

"i had high hopes of a miracle cleaner which would get the sunk in dirt off my oven"

"broke after the second use"

"the steam with the attachment on it was producing a very limited steam power in terms of steam volume not its temperature and it was not cleaning anything"

"what is ejected from the nozzle is simply water vapour i"

"in summary a complete waste of money product doesn't work efficiently and if you can't fill it it doesn't work at all"

"reverted to using hot water and a detergent and good old fashioned elbow grease"

"waste of money"

"very heavy and doesn’t really do the job"

"poor quality"

"terrible product buy a well known brand don’t waste time on this junk"

"there are two downsides that mean i haven’t given it five stars: when it runs out of steam you can’t refill the water until it’s cooled which takes at least 5 minutes and the operating switch has to be held down the whole time when you’re using it"

"overall very disappointing"

"did not even touch my floor tiles from small marks which i clean with steam mop"

"i had high hopes for this but have been disappointed"

"the trouble shooting guidelines say that the cap cannot be removed if the vessel has been pressurized through use but this could not have been the problem since the item had not been used"

": a massive shame as when it does work its great"

"the safety switch on the handle is in a most awkward place and as i suffer with hand problems it is difficult to operate and hold at the same time"

"it only loosens hard grease but my kitchen floor was abig flood afterwards and still needed to clean with oven cleaner afterwards so returned this"

"it was what i wanted had one before but someone borrowed it and it did not come back so had to by a new one great steamer and cleaner just used it again to do the kitchen tiles great to use"

"the button to press on is very very stiff "

"this is alright for light marks but unfortunately the pressure of steam coming out is just rubbish"

"so basically pretty useless"

"the only problem i had was that it only contained 1 cover for the upholstery attachment when it should of had two"

"only minor issue with ease of use on off button has to be depressed while in switched on position safety control would be better if separate button"

"this is a serious fault as this means it cannot be used so wasted my money"

"this is a serious fault as this means it cannot be used so wasted my money"

"it only loosens hard grease but my kitchen floor was abig flood afterwards and still needed to clean with oven cleaner afterwards so returned this"

"heated up very quickly and lasted longer than expected powerful cleaning action made removing mould from a shower cubicle and bathroom sink and tiles very easy and much quicker leaving much time gained for other tasks excellent purchase highly recommended!"

"terrible product buy a well known brand don’t waste time on this junk"

"then tried it round the sink taps it did get rid of some limescale build up but the brush bristles started to get bent with the force of my scrubbing"

"can't believe the plug is hard wired and have to carry with you"

"so it might move some carp by force of jet but it's not moving grease or killing any germs"

"waste of time i guess i should of looked at the comment section prior to buying this brand"

"in summary a complete waste of money product doesn't work efficiently and if you can't fill it it doesn't work at all"

"the trouble shooting guidelines say that the cap cannot be removed if the vessel has been pressurized through use but this could not have been the problem since the item had not been used"

"yes it produces steam but it has scalded my hand and drips hot water when trying it"

"so it might move some carp by force of jet but it's not moving grease or killing any germs"

"this doesn't deep clean this doesn't even let alot of steam out i had to get refund on mine only used it for 5 mins and the top wouldnt un screw"

"absolute piece of junk"

"i found that the cable was not long enough apart from that ok "

"used for literally five mins just too test it out and make sure everything was working so a little bit later went back to it once it had cooled too fill it with water ready to use and the filler lid wouldn’t open lol this is a joke i tried for about a hour until my hand hurt!"

"what a pile of bunk"

"this has probably been put in as a safety measure and it does help safety as the appliance is now almost impossible to use"

"on contacting the seller for an extra part i just got told to return through amazon disappointed by this response as i did not want to return but was not given another option"

"but still wouldn’t open may others have tried to open it but with no luck"

"i've released all steam so there's no pressure and turned it off cap doesn't catch to open so can't refill or use it again"

"the button is too uncomfortable my thumb hurt after the first minute of use"

"if i still had the box i would send it back"

"this product is useless"

"my advice is do not buy this product"

"it's useless now"

"in summary a complete waste of money product doesn't work efficiently and if you can't fill it it doesn't work at all"

"i’m outside my return period which i am gutted as it seems iv just wasted £20"

"i have just received this product and it's a joke the force of steam is very poor and for the heat produced the steam is only hot for about an inch from the tip the rest of the steam is warm as for the on switch your thumb will ache after using and yes i followed the instructions to the letter"

"i’m outside my return period which i am gutted as it seems iv just wasted £20"

"does as advertised"

"supposed to push down and twist but it does nothing"

"used for literally five mins just too test it out and make sure everything was working so a little bit later went back to it once it had cooled too fill it with water ready to use and the filler lid wouldn’t open lol this is a joke i tried for about a hour until my hand hurt!"

"however when i tried to use a 2nd time the cap refused to come off"

"well this was a complete waste of money when the steam did finally start it lasted for no more than a minute not what i expected afraid straight for the bin i’m afraid"

"the screw top now refuses to come off rendering the product unusable"

"heated up very quickly and lasted longer than expected powerful cleaning action made removing mould from a shower cubicle and bathroom sink and tiles very easy and much quicker leaving much time gained for other tasks excellent purchase highly recommended!"

"shame as it has some useful nook and cranny attachments"

"the trouble shooting guidelines say that the cap cannot be removed if the vessel has been pressurized through use but this could not have been the problem since the item had not been used"

"it does have a problem for me though"

"good steam pressure bur can be difficult to push button"

"i pulled out some old silicone and used it to clean out the gap left behind"